50,000 inodes limit
What is a 50000 inode limit? Shared servers only support 50,000 files.You may slightly exceed...

CPU resource usage
SHARED SERVERS HDWEBPROVIDER™ allows a maximum of 25% CPU usage limit. You may exceed this...

How can I make a stronger password?
Password SelectionIt is important to have a password that is easy to remember, but hard to...

How can I prevent hacking?
1. The most important thing to do is keep your passwords a secret. If you must give a password to...

How long have you been in business? Can you tell me a little about your company and netwOrk?
Please read our company information page. It contains all the information you need about...

How to handle the Google Attack Page
When you see the dreaded Google attack site warning, you should immediately email...

How to submit a DMCA complaint
We require all reports in writing sent to security@hdwebprovider.net directly from your email....

mod_ssl 2.8.xx and PCI
The Mod_ssl 2.8.x issue which is affecting your PCI compliance is a false positive as far as our...

My account was hacked!
If you are the victim of a hacker, immediately email abuse@hdwebprovider.net and our experts will...

Opt in mailing lists and Safelists
-Email addresses on a single opt-in list are not confirmed. Anybody can submit anybody's address...

Our mail policy and limits
The full mail policy for shared servers can be found here:...

Privacy Policy
The full policy can be viewd at http://www.hdwebprovider.net/tos.phpBasically, we promise to not...

Stolen Credit Card, unauthorized signup
Please, email sales@hdwebprovider.net with your first and last name, the amount and date of...

Traceroute, whois, ping, and dig.
The traceroute, whois, ping, and dig tools are very informative. There are many ways to run the...

What happens to someone abusing system resources?
The offending site will be suspended and the owner will be given an opportunity to fix the...

What security measures are used to protect my server?
We are protected from hackers and DDoS attack (UDP flood).We have an extensive custom firewall...

Where can I find your Terms of Service?
Please go to http://www.hdwebprovider.net/tos.php

Where can I report abuse and or spamming?
To report any abusive site or activity, please email abuse@hdwebprovider.net and our security...

Why do you not allow IRC?
We do not allow IRC, even on a dedicated server.The reason is because IRC attracts server...